Buenas Sensaciones

Erotic Lingerie in Marbella | Puerto Banus

Terms & Conditions

Identification:

These General Conditions of Contract, hereinafter "Conditions," aim to regulate the relationship between Fellatrix SL, as "Provider," and the customers, hereinafter "Users," in relation to all transactions made through the online store on the website. These provisions are established to provide clarity and transparency in transactions carried out on www.buenassensaciones.com, ensuring a satisfactory experience for both parties.

Provider’s Details:

    • Trade name: buenassensaciones.com
    • Identity: Fellatrix SL
    • VAT no: B01996503
    • Tax address: Calle Violetas N.4, Nueva Andalucía, Marbella, 29660, Málaga, Spain.
    • Phone: 666184566 - 951162433
    • Email: [email protected]

      Commercial Register of Málaga Volume 5973, Folio 154, Section 1, Sheet 157428, First Registration

The User:

The term "User" or "Customer" refers to the interested party who acquires such status through registration on the website. This process is carried out by completing a form, through which user IDs and passwords are assigned. The user assumes full responsibility for the use and custody of these keys, being solely responsible. In addition, they commit to providing the provider with truthful personal data, as detailed in the User Registration section.

Object of the Terms and Conditions:

This document aims to regulate the contractual relationship of sale that arises between the provider and the user at the moment the latter accepts the purchase during the online contracting process, according to the mechanisms detailed below. The contractual relationship of sale involves the delivery, in exchange for a specific price publicly exposed through the website, of one or several specific products.

Each of these products may be subject to specific regulations, detailed in the specific conditions of each one. This additional information will be provided in the section on warranties, returns, withdrawal, or in the product datasheet. This is due to variations in marketing formats, packaging, and the nature of the products offered.

Terms of Use:

These Conditions describe the terms applicable to the services and content offered through the website www.buenassensaciones.com and regulate the legal relationships between Fellatrix SL and the customer. The period of validity or duration of these Conditions and specific conditions of contracting will be the time during which they remain published on the aforementioned website. These conditions will apply from the moment the User accesses the website and/or begins the contracting procedure of any product. The continued use of the website or the contracting of products by the User will imply the acceptance and application of the conditions in force at that time.

Should any clause included in these Conditions be declared wholly or partly void or ineffective, such nullity will only affect that provision or the part of it that is void or ineffective. Nevertheless, all other provisions of the conditions will remain in full force and effect.

Prices:

The prices advertised on our website include Value Added Tax (VAT). It is important to note that some of our services and products may be subject to economic modifications, depending on the specific conditions of contracting or purchase. Although we make a constant effort to keep the images up to date, they may have been altered since their capture, which could affect the price offered on the web. In cases where shipping is necessary, the additional costs will be the responsibility of the customer. However, these costs will be clearly detailed at the end of your purchase.

In exceptional situations where our website displays an error in the value of products or shipments, we will contact you before proceeding with the shipment. If, for any reason, you are not satisfied with the situation, from the company's management, we will proceed to make the return at no cost to you and cancel the order. We recommend that, if you have any questions or concerns after reviewing our products or services and if they are of interest to you, or even before making a purchase, do not hesitate to contact us. We are available to advise you gladly and provide additional information during our business hours, and we will try to respond within the next 24 hours of receiving your request.

You can contact us directly by calling 637739192 or sending an email to [email protected]. We will be delighted to assist you.

Payment Methods:

The acquisition of products through www.buenassensaciones.com allows the following payment methods:

Cash at our facilities is always in accordance with current legislation. Virtual POS with our payment gateway Banco Sabadell. Payment gateways Pay.google.com, PayPal. By Bizum following the instructions of our staff. By bank transfers following the instructions of our staff.

Consumer Goods Warranty:

As a customer, you are considered a consumer in accordance with Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws (hereinafter, "TRLGDCU").

Accordingly, you have the right to withdrawal, which consists of being able to cancel the contract entered without needing to justify your decision during the first 48 hours, from the receipt of the purchased goods or from the celebration of the contract in the case of a service provision. You must express your intention to withdraw within the specified period and proceed with the return of the product, refunding the price paid.

If you have problems with products or services purchased on this website, you can file a complaint through the European Union's online dispute resolution platform. Fellatrix SL reserves the right to refuse to accept the complaint submitted through the platform.

User Registration:

The User can register on the website by accessing LOGIN/REGISTER. By selecting this option, the website displays access to email registration and password if you already have an account. If you do not have a private account, select CREATE AN ACCOUNT which will ask you for an email to log in. Upon entering the email to start, the platform will give you direct access to your private area where you will find the following menu:

  • Orders: Order history and pending purchases. 
  • Downloads: Purchase history. 
  • Addresses: Add shipping address with contact name and surname, full address, phone, and email for shipping notifications. 
  • Payment Methods: This option is not mandatory and is created solely to facilitate re-entering bank details in cases of new purchases. 
  • Account Details: You can configure the name, surname, display name and communications, access email and notifications, and change access password. 
  • Waitlist: For those products awaiting sale. 
  • Log Out: Log out. 

In cases where you need to recover your password, you must select Forgot Your Password?, enter the start session email, go to your email manager, and follow the instructions to recover the password. Acceptance of the Legal Notice, Privacy Policies, and the Terms and Conditions of the platform are mandatory for user registration.

Subscribing to the newsletter is optional and can be managed according to the user's preferences, allowing them to subscribe or unsubscribe at any time.

Once these steps are completed, the user will receive a welcome email. Subsequently, the user may complement their registration by providing additional information, such as shipping and billing data, telephone, and email, and accessing their private area as a user.

Registration:

To start the process of contracting products on www.buenassensaciones.com, it is necessary to register as a user. This is done by pressing the "My Account" button on the main page of the website and then clicking on "Log in". In the new window displayed, you must select "Create Account" and complete the required data requested on the following page.

It is important to note that the registration system does not have a user verification process during sign-up. Before activating the user in the system, a welcome message will be sent to the provided email. Once successfully registered, the user will be able to access the control panel of their profile with their username and password. This will allow them to manage various functions provided by the site provider, such as order history, returns, order status, addresses, user information, wish lists, gift lists, and alerts.

Purchase Process – Simple Steps:

The purchase process has been designed to be easy and straightforward, consisting of the following steps:

Add products to the cart. Click on CHECK OUT. Enter reception data if not previously entered on the platform. Choose between making the order as a guest or logging in. Select the payment platform. Accept the terms and confirm the purchase. This step-by-step process ensures a smooth experience for the user, from product selection to order confirmation.

Geographical Scope:

This website operates and makes sales exclusively in mainland Spain, Portugal, and the Balearic Islands; for other locations, consult our staff who will gladly indicate the shipping conditions. Consequently, shipments and distribution of products are only carried out within this territory. The use of this website, as well as any purchase made on it, is considered made in Spain and, therefore, is subject to the current Spanish laws and regulations.

The Provider does not accept or process orders outside the mentioned territory. It should be noted that the foregoing is established without prejudice to the possibility that in the future we may expand our services to excluded areas, in which case it will be announced in advance on this website.

Product Availability:

At Fellatrix SL, we strive to provide our users with accurate and transparent information about the availability of products. It is fundamental for us to ensure a satisfactory shopping experience. Below are the essential aspects related to product availability:

  • Visibility of Availability: On our website, the availability of each product is clearly indicated on the product page. Products that are out of stock are marked as such, and the estimated restocking date will be provided if available. 
  • Shopping Cart: Before completing the purchase process, the user can review the availability of products in their cart. Out-of-stock products will be highlighted, and users will be informed that they cannot proceed with the purchase of these products at that time. 
  • Real-Time Updates: We commit to keeping availability information updated in real time. However, due to the dynamic nature of demand and inventory, availability may change before the website is updated in some cases. In such cases, we will inform the user as soon as possible about any relevant changes, refunding the amount (if it has been paid) by the same payment method that was made. We appreciate the user's understanding and are here to resolve any doubts or concerns related to product availability. Our goal is to provide a transparent and reliable shopping experience.

Variety of Products from Top Brands at Competitive Prices:

At Fellatrix SL, we pride ourselves on offering our users a wide diversity of high-quality products from top brands. We focus on providing a broad range of toys, erotic garments, personal relaxation devices for you and your partner, as well as an extensive catalogue of products to keep the flame of love burning.

  • Recognized Brands: We collaborate with some of the best brands on the market to ensure that our users have access to products of exceptional quality and style. Our catalogue ranges from established brands to emerging ones that stand out for their innovation. 
  • Price Competitiveness: We strive to offer highly competitive prices on all our products. We work directly with suppliers and efficiently manage our costs to provide our customers with an excellent price-quality ratio. 
  • Specific Categories: Our offering spans a variety of categories, including clothing, footwear, and fashion accessories, as well as specialised sports equipment in surfing, skateboarding, and snow sports. Each category is carefully curated to meet the needs and preferences of our diverse users.
  • Frequent Updates: We commit to keeping our catalogue updated with the latest trends and new products. We make frequent updates to offer our users the opportunity to discover new options and stay up-to-date with the latest fashion and sports trends. 
  • Complete Shopping Experience: Our goal is to provide a complete shopping experience, from easy navigation on our website to the delivery of the product to our users' doorstep. We value customer satisfaction and are available to address any queries or requests.

We are delighted to provide our users with a unique shopping experience featuring a variety of quality products and competitive prices.

Order Modifications and Cancellations:

At Fellatrix SL, we understand that users may need to adjust their orders under certain circumstances such as expansion, modification, or cancellation. Below is detailed how to act in each case:

  • Expanding an Order: You can make modifications to your order as long as you have not completed the purchase. To expand your order, simply select the "Continue Shopping" button before finalising the purchase. This will allow you to add more products or adjust the quantities according to your preferences. 
  • Cancelling an Order: If you wish to cancel an order after making a purchase, we offer you the option to do so with a full refund, provided the following conditions are met:

The order has not left our warehouses or is not in transit to the indicated address. For orders that have already been dispatched from the facilities of Buenassensaciones.com, we will notify the courier company. In this case, the refund to the customer will be complete, except for the shipping costs. We are committed to providing flexibility and high-quality customer service. If you need to make adjustments or cancel your order, we invite you to contact our customer service team as soon as possible for assistance and to ensure a satisfactory shopping experience. We are here to help you at every step of the process.

If you need to make adjustments or cancel your order, we invite you to contact our customer service team as soon as possible at 637739192 to receive assistance and ensure a satisfactory shopping experience. We are here to help you at every step of the process.

Shipping Policies:

At Fellatrix SL, our shipping policy is designed to offer transparency and convenient options for our users. Below are the key aspects related to shipping costs:

Shipping Costs: These will be incorporated into an additional box within the shopping cart, so you will know the cost at all times. 

Geographic Restrictions: We do not ship to the Canary Islands, Ceuta, Melilla, or outside the previously mentioned territory without the approval of our company staff. We are committed to providing flexible shipping options and ensuring that our users are informed about the associated costs. For any additional queries or specific conditions, do not hesitate to contact our customer service team.

Taxes:

In accordance with current regulations, every purchase made through the website will be subject to Value Added Tax (VAT).

The products offered include Value Added Tax (VAT) and will always be expressed in the Euro (€) currency. Unless expressly stated otherwise, prices do not include shipping costs or any other additional service related to the product purchased. It is important to note that these additional costs, if they exist, will be clearly detailed during the purchase process before confirmation by the User.

Billing:

We provide clear and accessible options for consulting and obtaining invoices. Below is how you can access your invoice:

Automated Invoices: All history can be found by logging in with your account in downloads. 

Invoice Requests: If you have not logged in during the purchase and need a personalised invoice, you should contact us by email at [email protected] where our staff will respond by requesting the purchase information such as payment number/reference, exact amount of the purchase, and payment method. If you have any additional questions or need assistance, do not hesitate to contact our customer service team. We are here to assist you at all times.

Methods or Modalities of Payment:

To facilitate the purchase, there are several payment methods which we hope will meet all your needs.

TPV Banco SABADELL: Our website connects directly with Banco Sabadell's card payment platform. Details such as the cardholder's name, credit or debit card number, expiration date, and security code will be requested. After acceptance, depending on the user's payment system settings, you will be asked to verify the purchase to finalise the payment process.

Bizum: The user can use the Bizum option by entering the phone number linked to their bank. Subsequently, they will need to open their app and perform the Bizum automatically. 

PayPal: Through our agreement with PayPal (Europe) S.à r.l. et Cie, S.C.A., we offer single or instalment payment options. The user must select the payment modality on our website, being redirected to the PayPal payment gateway. There, they must accept the terms and payment processes of PayPal to finalise the purchase. 

Pay Google: Our website connects directly with GOOGLE's payment platform. It will request details such as the cardholder's name, credit or debit card number, expiration date, and security code. After acceptance, depending on the user's payment system settings, you will be asked to verify the purchase to finalise the payment process. 

Bank Transfer: This option will only be accepted with authorization from Fellatrix SL following confirmation by the client providing proof of transfer to the email [email protected], for the exact total of the purchase and confirmation by our staff that the transfer has been received. It is important to note that, in the event that the payment platform reports the denial of the card, the order will be automatically cancelled. The cancellation will be notified to the customer immediately. Payments with cards issued outside the Spanish territory are not accepted. Your card details will not be stored in our database, as they will be entered on the secure website of the selected banking entity.

It is essential to emphasise that Fellatrix SL is not responsible for the conditions and terms that these platforms have contracted with users. We are here to provide a secure and efficient payment process for your peace of mind and comfort.

Adherence to General Conditions and Payment Process:

The issuance of a payment order by the User automatically implies acceptance of these General Conditions, as well as the specific conditions associated with the order. Regardless of the payment method selected, all transactions will be subject to the terms and conditions established by the financial institutions involved or the secure payment platforms (for example, Visa, MasterCard, PayPal, etc.).

Following the successful completion of the payment, the User will see the message "your order has been completed" on the screen and will receive an email confirmation that will include the details of the payment and the order made. This process ensures transparency and immediate notification to the User for their peace of mind and tracking of the transaction status.

Return Policy:

At Fellatrix SL, we strive to offer our customers high-quality products and an exceptional shopping experience. Given the intimate and personal nature of our products, we have established a returns policy that seeks to balance our commitment to customer satisfaction with the need to maintain the highest standards of hygiene and safety.

No Acceptance of Returns:

  • Intimate Products: Due to the intimate nature of our products, we do not accept returns once the product has been shipped or delivered. This policy ensures the integrity and safety of our products, protecting the health of our customers. 

Exceptions:

  • Defective or Incorrect Product: In the case of receiving a defective or different product than what was purchased, the customer must contact us within 48 hours after receipt to arrange a replacement or a store credit. It is important that the product has not been used and is in its original packaging. 
  • Damage during Shipping: If the product is damaged in transit, please contact us immediately with photographic evidence of the damage to proceed with the replacement of the product. 

 Claim Process:

  • Contact: Communicate with our customer service through [email protected] or our customer service phone 637739192 within 48 hours after receiving the product. 
  • Evidence: Provide a detailed description of the issue and, if applicable, attach photographs that evidence the defect or damage. 
  • Evaluation: Our team will evaluate your case and inform you of the steps to follow. 

General Recommendations:

  • Review upon Receipt: We recommend checking the product immediately after receiving it, ensuring it matches your order and shows no defects. 
  • Hygiene and Safety: Given the nature of our products, we emphasise the importance of maintaining the strictest hygiene standards, both in our packaging process and in the practices recommended for our customers. 

Commitment to Satisfaction:

At Fellatrix SL, your satisfaction is our priority. Although our return policy is strict due to the nature of our products, we are committed to ensuring that your shopping experience meets your expectations. For any queries or comments, do not hesitate to contact us.

Return Policy and Right of Withdrawal:

We value your satisfaction with every purchase. Therefore, we offer you the right to withdraw from your order under the following conditions:

  • Conditions for Withdrawal: You may exercise your right of withdrawal within the first 48 hours after receiving your order. The product must remain unused, with its original packaging, corresponding manuals, and all its original accessories or promotional gifts, if any. 
  • Full Refund: Notify us of your decision to withdraw in case of a change of mind through our customer service team within the established deadline. Upon exercising your right of withdrawal, a full refund will be made that will include the purchase amount and, if applicable, the delivery costs in the least expensive mode of ordinary delivery. 
  • Exceptions to Withdrawal: Returns of items that do not preserve their original packaging intact and unopened, as well as customised products for the client, will not be accepted. Returns of products with manipulation of the protective film of the box or wrapping, which could result in a depreciation of the item's value, will not be accepted. In case the returned product does not meet our requirements, we reserve the right, at our discretion, not to repair, replace, or refund the amount paid. We might request reimbursement of transport and review costs according to current standard rates, and for this, we would use the payment information provided when placing the order, charging the mentioned costs to your credit or debit card account.

In situations involving defective products, we will proceed, as appropriate, with the repair, replacement, price reduction, or termination of the contract. All these procedures will be free of charge for you, the consumer and user. However, if the product or its packaging shows signs of damage or is not in the original shipping conditions, a depreciation in the value of the item will be applied.

It is important to highlight that this provision does not affect the rights recognized to the consumer by current legislation. We commit to respecting and safeguarding your rights throughout the return process, ensuring transparency and fairness in our return policy. For more details or questions, our customer service team is available to assist you at any time.

Customer Service: 

Assistance, Suggestions, and Complaints:

We are here to assist you at all times. If you need assistance, want to share suggestions, or need to make a complaint, do not hesitate to contact our Customer Service. You can write to us at [email protected] or call us at 637739192, available Monday to Friday, from 10 AM to 7 PM. Additionally, you can also contact us through Chat within the online web platform. Your satisfaction is our priority, and we are committed to providing you with the best possible service.

Provider's Rights:

The Provider reserves certain rights to ensure the proper functioning of its platform and to protect the interests of all users. These rights include:

  • Maintain, modify, or suspend the website without prior notice, aiming to enhance its performance and functionality.
  • Modify the prices of offers, ensuring the necessary flexibility to adjust to changing market conditions.
  • Reject orders due to lack of stock or non-payment by the customer, ensuring transparency and fairness in transactions.
  • Deny access to IT tools to clients who violate these conditions, preserving the security and proper use of the platform.
  • Collect the amount of purchases from the customer once the transaction is accepted, facilitating a secure and efficient purchasing process.
  • Reserve the domain and retain full ownership of the article until full payment is made by the customer, ensuring the integrity of transactions.
  • Prohibit the reproduction, sale, or disposal of the information published by the Provider without express permission from the company, protecting intellectual property rights.
  • Correct or amend human or computer errors that may arise in the information published, ensuring the truthfulness and accuracy of the contents.

Limitation of Liability, Truthfulness, and Responsible Supervision:

  • The User must provide truthful information and keep it updated so that the Provider can offer services under the best conditions.
  • The Provider will not be liable when it corresponds to parents, guardians, or representatives authorising access for minors or incapacitated individuals to the website, products, or services. Supervision is the responsibility of the aforementioned parents or representatives.
  • Since access to the website is free and the personal information that the User adds is voluntary, the Provider assumes no responsibility for damages resulting from false, insufficient, or incorrect information provided by the User.
  • Access to the website does NOT obligate the Provider to verify the authenticity, suitability, completeness, accuracy, or updating of the information provided by the User through forms.
  • The Provider does not guarantee the absence of computer viruses in the access to the Contents. The responsibility to detect these harmful elements falls on the User, who must have the necessary tools.
  • The Provider assumes no responsibility for damages to computer equipment of Users or third parties during access to the Contents.
  • Interruptions in electrical or telecommunications services that prevent the use of the services will not be the responsibility of the Provider.

This disclaimer clearly establishes that the Provider will not be liable for the consequences of inaccurate information provided by the Users. Users are urged to provide accurate and up-to-date information to ensure the validity and quality of the information available on the platform.

This limitation of liability seeks to establish a clear framework of responsibilities and promote a conscious and safe use of the services offered by the Provider.

We welcome you to our platform and appreciate your interest in receiving our offers, promotions, catalogue of services, and news related to Fellatrix SL. As data controllers, we commit to protecting your personal data in accordance with current data protection regulations.

User Registration NEWSLETTER:

The use of the services provided by Fellatrix SL in our Newsletter Policy requires registration as a user through our website. In this registration, you can select the preferred way for us to communicate with you—telephone or email—and you can always unsubscribe following our Privacy Policies or in the footer of the email you receive where it says “unsubscribe.”

To complete the registration, a series of personal data must be provided, which must be truthful and accurate. You can consult our privacy policy at the following link: www.buenassensaciones.com/privacy-policy.

 Terms of Use – Newsletter:

We welcome you to our platform and appreciate your interest in receiving our offers, promotions, catalogue of services, and news related to Fellatrix SL. As responsible for the processing, we commit to protecting your personal data in accordance with current Data Protection regulations.

Use of Your Personal Data: The data you share with us will be used exclusively by Fellatrix SL. In no case will it be transferred to third companies beyond those necessary and mandatory to provide the newsletter service, such as hosting, message sending platforms, or those legally established by law. 

User Rights: In accordance with Regulation (EU) No. 2016/679, General Data Protection Regulation, and LO 3/2018, of December 5, on Personal Data Protection and guarantee of digital rights, you have the right to access, information, rectification, deletion, oblivion, limitation of processing, opposition, portability, and not to be subject to individual automated decisions. These rights can be exercised free of charge by sending an email to [email protected]. 

Newsletter Cancellation: At any time, you can exercise your right to cancel your subscription to our newsletters by clicking on "Unsubscribe Newsletter" in the email you have received. You can also resubscribe on our website. 

Contact and Assistance: If you have any questions, concerns, or need assistance, we are at your disposal at [email protected]. We will be happy to assist you with any relevant matter. 

Notifications and Preferences: If you prefer not to receive information by email, please let us know at the above address. 

Data Controller: Fellatrix SL, with tax identification number B01996503, is the data controller, with registered office at Calle Violetas N.4, Nueva Andalucía, Marbella, 29660, Málaga, Spain. We appreciate your trust in us and assure you that your data will be treated with the utmost care and in accordance with applicable data protection laws.

Invalidity and Ineffectiveness of Clauses:

If any clause included in these Conditions is declared totally or partially null or ineffective, such nullity or ineffectiveness will only affect that provision or the part of it that is considered null or ineffective. All other General Conditions will continue in full force and effect, considering such provision as not included.

Personal Data Storage:

Generally, data is stored within the EU. However, if the processing of your data involves an international data transfer outside the European Economic Area (EEA), Fellatrix SL commits to implementing the necessary security measures to ensure an adequate level of safeguarding for such transfers through processing agreements and, where applicable, will ensure they offer an adequate level of protection, either because they have Binding Corporate Rules (BCR) or because we have subscribed to the standard contractual clauses of the European Commission. For more information about the service providers, contact us at the following email address: [email protected].

Data Protection: In compliance with REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016 (hereinafter, “GDPR”) regarding the protection of natural persons with regard to the processing of personal data and the free movement of such data, and LAW 34/2002, of July 11, on Information Society Services and Electronic Commerce (hereinafter, “LSSI”), Fellatrix SL informs the user that, as the data controller, it will incorporate the personal data provided by users into an automated file. The processing of the data for the purposes described will be maintained for the time necessary to fulfil the purpose of its collection (for example, as long as the commercial relationship lasts), as well as for compliance with the legal obligations that derive from the data processing.

In some cases, only when necessary, Fellatrix SL will provide user data to third parties. However, the data will never be sold to third parties. Service providers (e.g., insurance companies, banks, payment providers, delivery companies, etc.) that Fellatrix SL works with may use the data to provide the corresponding services, however, they will not use such information for their own purposes or for transfer to third parties.

Fellatrix SL strives to ensure the security of personal data when sent outside of the company and ensures that third-party service providers respect confidentiality and have adequate measures to protect personal data. These third parties are obligated to ensure that the information is treated in accordance with data privacy regulations.

On the website www.buenassensaciones.com, there may be links to other websites. By clicking on one of these links and accessing an external website such as Facebook or Instagram, or those linked to our website, the visit will be subject to the privacy policy of that website, leaving Fellatrix SL disassociated from any type of responsibility regarding their privacy policy. In some cases, the law may require the disclosure of personal data to public bodies or other parties, only the strictly necessary data for the fulfilment of such legal obligations will be disclosed.

The Fellatrix SL website uses cookies, for the purpose of optimising and personalising your navigation on the site. Cookies are physical files of information that are housed in the user's own terminal, the information collected through cookies serves to facilitate the user's navigation through the portal and optimise the browsing experience. The data collected through cookies may be shared with their creators, but in no case will the information obtained by them be associated with personal data or data that can identify the user. However, if the user does not wish to have cookies installed on their hard drive, they have the option to configure their browser in such a way as to prevent the installation of these files. For more information, see our Cookies Policy.

Under the provisions of the GDPR, you may request:

  • Right of Access: You can ask for information about the personal data we hold about you. 
  • Right to Rectification: You can communicate any changes in your personal data. 
  • Right to Deletion and to be Forgotten: You can request the deletion prior to the blocking of personal data. 
  • Right to Limitation of Processing: This involves the restriction of processing of personal data. 
  • Right to Object: You can withdraw consent to the processing of the data, opposing further processing. 
  • Right to Portability: In some cases, you can request a copy of the personal data in a structured, commonly used, and machine-readable format for transmission to another controller. 
  • Right not to be subject to Automated Individual Decision-Making: You can request that decisions not be made based solely on automated processing, including profiling, that produces legal effects or similarly significantly affects you. In some cases, the request may be denied if you ask for the deletion of data necessary for the fulfilment of legal obligations. Also, if you have any complaints about the data processing, you can file a complaint with our company by email at [email protected] or to the data protection authority.

These conditions will be governed and interpreted in accordance with Spanish law, unless expressly stated otherwise. The Provider and the User agree to resolve any controversy arising from the provision of products or services, subject to these conditions, before the Courts and Tribunals of the domicile of the Provider.

In the case that the User is domiciled outside of Spain, both the Provider and the User expressly waive any other forum, submitting to the jurisdiction of the Courts and Tribunals of the domicile of the Provider.

Applicable Legislation and Competent Jurisdiction:

These conditions are governed in accordance with Spanish legislation. Fellatrix SL and the user agree to submit any disputes that may arise in relation to the contracting of products or services subject to these General Conditions, to the Courts and Tribunals of the domicile of the User.

This agreement seeks to provide a clear framework for the resolution of potential disputes, ensuring appropriate jurisdiction.